General Policy

Sri Balaji Credit and Investment Private Limited provides financial consultation and assistance-related services. Refunds and cancellations are governed by the nature of services provided and applicable terms agreed with the customer.

By using our services or submitting payment, users acknowledge and agree to this Refund & Cancellation Policy.

Cancellation Policy

Customers may request cancellation of services before processing or documentation work has commenced.

• Cancellation requests must be submitted through email or official communication channels.
• Cancellation approval is subject to verification and service status.
• Once financial consultation, verification or processing has started, cancellation requests may not be accepted.

Refund Policy

Refund eligibility depends on the type of service requested and the stage of processing completed.

• Refunds are not guaranteed once service processing or consultation has begun.
• Service charges, consultation fees or processing-related expenses may be non-refundable.
• Approved refunds, if applicable, will be processed within a reasonable timeframe.

Non-Refundable Situations

Refund requests may not be accepted under the following circumstances:

• Incorrect or incomplete information provided by the customer.
• Loan rejection by lenders or third-party financial institutions.
• Customer failure to submit required documents on time.
• Delay caused by external or third-party verification processes.
• Services already initiated, completed or substantially processed.

Third-Party Services

Certain services may involve third-party lenders, institutions or verification agencies.

Sri Balaji Credit and Investment Private Limited shall not be responsible for delays, rejection or refund obligations related to third-party entities.

Processing Time

Where refunds are approved, the refund amount may take several business days to reflect depending on payment methods, banks or financial institutions involved.

Policy Modifications

Sri Balaji Credit and Investment Private Limited reserves the right to modify or update this Refund & Cancellation Policy at any time without prior notice.

Users are encouraged to review this page periodically for updates and changes.

Acceptance Of Policy

By using our website or availing our services, users acknowledge that they have read, understood and agreed to this Refund & Cancellation Policy.